Loading...
A.2.1.8. The "Contains String" Operator ($)
This Alarm Clue provides an example of how the "Contains String" operator ($) can be used to
search an entire field for a specific text string, without regard for the string's position within
the field. This is useful in cases where the call record includes a field with right justified
numbers (e.g. the number dialed).
The clue will be named 900NOS and the critical counter value will be set at 100 calls.
Format:
|12:01|077|J.JONES |OUT| 5553333|00:45|00.35|
|12:03|084|B.SMITH |OUT| 18005555656|01:25|00.00|
|12:05|092|T.BROWN |OUT| 1900555444411#2|09:25|20.95|
----------------------------AAAAAAAAAAAAAAAAA-------------
Where Ais the field that lists the number dialed.
In this example, the PBX also records digits entered after the call has connected. This is often
seen in cases where the caller is given the option to press numbers in order to access a specific
department or extension. In the third line of the example, the digits "11#2" represent digits
entered after the call was connected.
Clue Definition:
^B81,900NOS\100\A$1900
Where:
900NOS is the Alarm Clue name.
100 is the number of calls required to generate an alarm.
A$1900 Tells PollCat III to count calls that have the string "1900" anywhere in the
"A" field. When the "$" operator is used, wild card characters are not used
to fill the remaining digits in the field.
Note: When the "Contains String" operator is used, the clue may also count call
records that do not fit the intended purpose of the clue. For example, the clue in
this example would also count calls to any number that contains the string "1900",
such as "555-1900".
Apx-9
PollCat III - Pollable Call Accounting Terminal, User's Guide Appendices
Loading...
Terms of Use | Privacy Policy | DMCA Policy
2006-2020 Rsmanuals.com