PollCat NetLink II - User’s Guide
12.1. Alarm Actions for Alarm Filter Clues
NetLink II allows the definition of up to sixteen Alarm Clues for each of
the two Alarm Filters. Each clue can be assigned its own individual Alarm
Action. For example, when one Alarm Clue is triggered, the unit may
perform a callout, when another clue is triggered, the unit may send an
email message.
In addition, each clue can be assigned separate callout numbers or pager
numbers. When Alphanumeric Page is selected, up to three different Pager
ID Numbers can be assigned to each clue. This allows the NetLink II to
direct calls to a specific employee, depending on the nature of the alarm.
When Alarm Filters are configured, NetLink II provides the option of
defining default Alarm Actions that can be applied to all newly defined
clues. In cases where an identical action will be applied to a series of clues,
this allows you to enter action parameters for all clues without manually
entering specifications for each clue. Note that these default parameters are
not applied to the PBX Inactivity Alarms, or 80% Full Alarms.
12.2. Alarm Action Summary
12.2.1. None (No Alarm Action)
When this Alarm Action is selected, NetLink II will not perform a special
task when an alarm is generated. Note however, that call records will
still be counted and flagged according to the clue matched. When data is
released to the polling device, call records can still be sorted by the Alarm
Clue matched.
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