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10-2
PollCat NetLink II - User’s Guide
Two separate weekday schedules allow you to specify slow and heavy
PBX activity periods during the work week; the two weekend schedules
allow you to define slow and heavy periods on weekends. In both cases,
Schedule 1 is assigned to the busy period, and Schedule 2 is assigned to the
slow period. Note that Schedule 2 has priority over Schedule 1, and timer
schedules are often defined to overlap.
In order to prevent NetLink II from generating PBX Inactivity Alarms on
holidays, up to 20 user defined holidays (exclusions) can be defined. This
allows the alarm to be suppressed on holidays, or on any other day when
you expect low PBX activity.
Example: If you receive one call every five minutes from 8:00 am to 5:00
PM, Timer One would be set for five minutes and Schedule One would be
defined as 08:00 to 17:00. In order to compensate for a drop in activity
to one call every 30 minutes during lunch, Timer Two would be set for 30
minutes and Schedule Two would be defined as 12:00 to 13:00.
10.2. Enabling the PBX Inactivity Alarm
Access Command Mode. From the Main Menu, type 25 [Enter]. When
the Alarm Configuration menu appears, type 3 [Enter] for PBX Inactivity
Alarm 1, or 4 [Enter] for PBX Inactivity Alarm 2. The screen shown in
Figure 10.1 will appear, allowing you to define the following:
Schedule: Defines the schedules and timers for busy and slow portions for
weekdays and weekends.
1. Weekday Alarm: Enables/disables the Weekday Schedule.
2. Weekday Schedule 1: The weekday time period when you expect
the highest level of PBX traffic. This period will be monitored by
Weekday Timer 1. Enter the time using 24 hour (military) format.
3. Weekday Timer 1: The maximum time that may elapse between calls
while Weekday Schedule 1 is active. (01 to 99 minutes).
4. Weekday Schedule 2: The weekday time period when you expect the
lowest level of traffic. This time period will be monitored by Weekday
Timer 2. Enter the time using 24 hour (military) format.
5. Weekday Timer 2: The maximum time that may elapse between calls
while Weekday Schedule 2 is in effect. (01 to 99 minutes).
6. Weekend Alarm: Enables/disables the Weekend Alarm Schedule.
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