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9-10
PollCat NetLink II - User’s Guide
2. Business Hours Threshold: The number of times that this type of
call must occur during defined business hours in order to trigger an
alarm. This value can be any positive whole number from zero to
999,999,999. Note that business hours are defined via the Alarm Filter
Configuration menu, as described in Section 9.3. (Default = 0.)
3. Business Hours Duration: Determines how often the alarm counter
will be reset during defined business hours. For example, if the
Business Hours Duration is set at two hours, then the counter for this
Alarm Clue will be reset once every two hours during defined business
hours. (Default = 00:00.)
4. Non Business Hours Threshold: Determines the number of times
that this type of call must occur during non-business hours in order to
trigger an alarm. Non-business hours are defined as any portion of the
day that is not covered by the business hours specified for the Alarm
Counter Schedule, as described in Section 9.3. (Default = 0.)
5. Non Business Hours Duration: Determines how often the alarm
counter will be reset during non-business hours. For example, if the
Non Business Hours Duration is set at three hours, then the counter
for this Alarm Clue will be reset once every three hours during non-
business hours. (Default = 00:00.)
Notes:
When either of the Duration parameters are redefined, the
corresponding alarm counter will be reset to zero.
If the Alarm Review Schedule (Business Hours) is cleared, then
the Non-Business Hours Threshold and Duration will be applied
at all times, and the Business Hours Threshold and Duration will
not be used.
3. Match Parameters: Defines criteria that determine if each record will
be flagged as an alarm. Match Parameters consist of a variable from
Alarm Filter Format, a logical operator (see Section 9.6,) and the value
that will be matched (e.g., the number dialed).
Example: If the Alarm Filter Format assigns the variable "A" to the
"Number Dialed" field, then A=5551212 tells NetLink II to check this
field for the number 555-1212.
Note: Match Parameters may reference several variables, may
include several operators, and may also include "AND/OR"
conditions. Please refer to the examples in Section 9.9.
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