PollCat NetLink II - User’s Guide
9.4. Defining the Alarm Filter Format
The Alarm Filter Format describes the location of various "fields" within
each call record. Proper definition of the Format tells NetLink II where to
look, in order to determine if a record should be counted as a match.
Different types of PBX units will produce records with a slightly different
structure. In order to define the Alarm Filter Format, you must first
examine several records from the PBX in order to determine the exact
record structure. After the format is established, the next step is to assign
variables to the fields you intend to monitor. The Alarm Filter Format
allows definition of up to 26 variables (the uppercase letters A through Z),
which indicate specific record fields or locations. These variables are used
when defining the Alarm Filter Clues.
When defining the Alarm Filter Format, particular attention must be paid to
recognize the exact format used by the PBX. For example, if the call record
shows the time as "09:00", then the Alarm Filter Format must account for
all five digits, including the colon that separates hours and minutes.
To define the Alarm Filter Format, proceed as follows.
1. Activate the Command Mode as described in Section 17.1. From the
Main Menu, type 1 and press [Enter] to access the Status Screens.
Check the Status Screen for the port you intend to monitor (Serial PBX
Port or PBX IP Port), and make certain the Time/Date Stamp is Off.
The Port Configuration menus are used to enable/disable the Time/
Date Stamp as described in Section 5.4.
Note: If the Time/Date Stamp is On, field locations will be altered
when data is released to the polling device. The Time/Date Stamp
appends extra characters to each record. This may cause errors in
the Alarm Filter Format. Disable this feature prior to storing records
that will be used when defining the Alarm Filter Format.
In order to assist the user during format definition, several data records
and the previous format are displayed below in the following order:
Data Records (If available)
Previous Format (If available)
Enter new format at cursor.
<Space><Enter> to clear.
Use upper case letters for fields,
'-' between fields
|08:16|075|B.JOHNSON |IN | |00:55|00.00|
|08:18|067|R.JONES |OUT|19495839514 |05:36|00.75|
|08:20|092|J.SMITH |OUT|18008547226 |11:15|00.00|
Figure 9.3: Alarm Filter Format Definition Screen
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