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Introduction
Dell Wyse thin client devices running Microsoft Windows 10 IoT Enterprise provide access to applications,
files and network resources. It is made available on machines hosting Citrix Receiver, Microsoft Remote
Desktop Connection and VMware Horizon client session services. Other locally installed software permits
remote administration of the thin clients and provides local maintenance functions. More add-ons are
available that support a wide range of specialty peripherals and features for environments needing a
secure Windows user interface with 64 bit Windows compatibility. Your thin client device supports
Microsoft Silverlight and dot NET Framework 4.6 or later versions. For more information, see
www.microsoft.com.
Session and networks services available and accessed on enterprise networks, a direct intranet
connection or from a remote location using a secure gateway from Citrix, Microsoft or VMware.
Dell Wyse Technical Support
To access Dell Wyse technical resources, visit http://www.wyse.com/support. For more information, you
can submit your questions by using the Dell Wyse Self-Service Center at http://support.wyse.com/
selfservice.html or call Customer Support at 877-459-7304, Extension: 5137801. Hours of operation are
from 6:00 A.M. to 5:00 P.M. Pacific Time, Monday through Friday.
To access international support, visit http://www.wyse.com/global.
Related Documentation and Services
Fact Sheets containing features of hardware products are available on the Dell Wyse website. Go to
http://www.dell.com/wyse and select your hardware product to locate and download the Fact Sheet.
To get support for your Wyse product, check your product Service Tag or serial number.
For Dell service tagged products, find knowledge base articles and drivers on the Dell Wyse product
pages. Refer to Dell TechDirect for online case submission and self service dispatch or contact the
support phone queue.
For Non-Dell Service Tagged Products, find all the support needed by accessing the Wyse support
domain
Dell Wyse Online Community
Dell Wyse maintains an online community where users of our products can seek and exchange
information about user forums. Visit the Dell Wyse Online Community forums at: http://
en.community.dell.com/techcenter/enterprise-client/wyse_general_forum/.
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