36 Chapter 5: Troubleshooting
The DVD drive eject button is not responding.
1. From the Start menu, click File Explorer.
2. Right-click , then click Eject from the menu
Problem Possible Cause Action
indicator is oﬀ)
Incorrect power voltage
switch to your area’s power
the power cord is unplugged from the
Your computer is not turned
Press the power key on the front panel to
ensure that your computer is turned on.
Your computer’s power cord
is not properly connected.
PSU (Power supply unit)
Contact the ASUS Service Center about
installing another PSU on your computer.