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Troubleshooting
Common Issues and Solutions
General Use
Issue Possible Cause Solution
The display is blank. The unit is not receiving power. TСОΝЮЧТЭΝТЬΝЧШЭΝНОЬТРЧОНΝЭШΝПЮЧМЭТШЧ
аСОЧΝЭСОЫОΝТЬΝКΝЩШаОЫΝПКТХЮЫО.ΝεКФО
ЬЮЫОΝЭСКЭΝЭСОΝНОЯТМОΝЬЮЩЩХвТЧРΝPШE
ТЬΝЫОМОТЯТЧРΝЩШаОЫΝКЧНΝЭСКЭΝЭСО
EЭСОЫЧОЭΝМКЛХОΝТЬΝЩЫШЩОЫХв
МШЧЧОМЭОН.ΝIПΝКЧΝACΝКНКЩЭШЫΝТЬ
МШЧЧОМЭОН,ΝМШЧПТЫЦΝЭСКЭΝЭСОΝAC
КНКЩЭШЫΝТЬΝМШЧЧОМЭОНΝКЧНΝЫОМОТЯТЧР
ЩШаОЫ.
The unit is not
performing properly.
Cables or cords are not
connected properly.
CСОМФΝКХХΝМШЧЧОМЭТШЧЬ.
Вour connection settings are
incorrect.
RCШЧЬЮХЭΝвШЮЫΝКНЦТЧТЬЭЫКЭШЫΝЭШ
МШЧПТЫЦΝЭСКЭΝвШЮЫΝЬОЭЭТЧРЬΝКЫО
МШЫЫОМЭ.
RIПΝЭСОΝЩЫШЛХОЦΝЩОЫЬТЬЭЬ,ΝМШЧЬЮХЭ
вШЮЫΝНОКХОЫ.
An error has occurred. RОЬЭКЫЭΝЭСОΝЮЧТЭ.
I cannot hear a dial
tone.
CШЧПТЫЦΝЭСКЭΝЭСОΝδAІΝМКЛХОΝТЬ
ЩЫШЩОЫХвΝМШЧЧОМЭОН.
I cannot cancel the
phonebook lock.
The password you entered was
incorrect.
EЧЭОЫΝЭСОΝМШЫЫОМЭΝЩКЬЬаШЫН.
I forgot my password. CШЧЬЮХЭΝвШЮЫΝКНЦТЧТЬЭЫКЭШЫΝШЫΝНОКХОЫ.
The date and time are
not correct.
AНУЮЬЭΝЭСОΝНКЭОΝКЧНΝЭТЦОΝШПΝЭСОΝЮЧТЭ.
The Message/Ringer
lamp is lit.
Вou received a voice message
while you were on the phone or
away from your desk.
CСОМФΝЭСОΝЯШТМОΝЦОЬЬКРО.
The KБ-HDV20 will
not turn on.
The KБ-HDV330 is receiving
power via Power-over-Ethernet
(PoE).
CШЧЧОМЭΝЭСОΝKБ-HDVγγ0ΝЭШΝКЧΝAC
ЩШаОЫΝШЮЭХОЭΝЮЬТЧРΝЭСОΝШЩЭТШЧКХΝAC
КНКЩЭШЫ.
Making and Receiving Calls
Issue Possible Cause Solution
I cannot make calls. The phone number was entered
incorrectly.
RCШЧПТЫЦΝЭСКЭΝвШЮΝСКЯОΝОЧЭОЫОН
ЭСОΝЩСШЧОΝЧЮЦЛОЫΝШПΝЭСОΝШЭСОЫ
ЩКЫЭвΝМШЫЫОМЭХв.
RCШЧЬЮХЭΝвШЮЫΝКНЦТЧТЬЭЫКЭШЫΝШЫ
НОКХОЫ.
The phonebook list is being
imported or exported.
RАКТЭΝКΝПОаΝЦТЧЮЭОЬΝПШЫΝЭСО
ШЩОЫКЭТШЧΝЭШΝМШЦЩХОЭО.
RCШЧПТЫЦΝаТЭСΝвШЮЫΝКНЦТЧТЬЭЫКЭШЫΝШЫ
НОКХОЫ.
ικ
Appendix
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