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Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in
materials or workmanship, Panasonic Corporation of North
America (referred to as “the warrantor”) will, for the length of
the period indicated on the chart below, which starts with the
date of original purchase (“warranty period”), at its option
either (a) repair your product with new or refurbished parts,
(b) replace it with a new or a refurbished equivalent value
product, or (c) refund your purchase price. The decision to
repair, replace or refund will be made by the warrantor.
During the “Labor” warranty period there will be no charge for
labor. During the “Parts” warranty period, there will be no
charge for parts. This Limited Warranty excludes both parts
and labor for non-rechargeable batteries, antennas, and
cosmetic parts (cabinet). This warranty only applies to
products purchased and serviced in the United States. This
warranty is extended only to the original purchaser of a new
product which was not sold “as is”.
Mail-In Service--Online Repair Request
Online Repair Request
To submit a new re pair request and for quic k r e pair status
visit our Web Site at http://shop.panasonic.com/support
When shipping the unit, carefully pack, include all supplied
accessories listed in the Owner’s Manual, and send it prepaid,
adequately insured and packed well in a carton box. When
shipping Lithium Ion batteries please visit our Web Site at
http://shop.panasonic.com/support as Panasonic is committed
to providing the most up to date information. Include a letter
detailing the complaint, a return address and provide a daytime
phone number where you can be reached. A valid registered
receipt is required under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD,
THE PURCHASER WILL BE REQUIRED TO FURNISH A
SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE
OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY
UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits and Exclusions
This warranty ONLY COVERS failures due to defect
s in materials or
workmanship, and DOES NOT COVER normal wear and tear or
cosmetic damage. The warranty ALSO DOES NOT COVER
damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures
which result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, introduction of
sand, humidity or liquids, commercial use such as hotel, office,
restaurant, or other business or rental use of the product, or
service by anyone other than a Factory Service Center or other
Authorized Servicer, or damage that is attributable
to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS
LISTED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE
USE OF THIS PRODUCT, OR ARISING OUT OF ANY
BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and
from the servicer, loss of or damage to media or images, data or
other memory or recorded content. The items listed are not
exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING
THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO
THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, or limitations on how long an implied
warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also
have other rights which vary from state to state. If a problem with
this product develops during or after the warranty period, you may
contact your dealer or Service Center. If the problem is not
handled to your satisfaction, then write to:
Consumer Affairs Department
Panasonic Corporation of North America
661 Independence Pkwy
Chesapeake, VA 23320
PARTS AND SERVICE, WHICH ARE NOT COVERED BY
THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
Product or Part Name Parts Labor
Blu-ray Disc Player 1 Year 90 Days
All included Accessories
90 Days Not Applicable
Batteries 10 Days Not Applicable
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Customer Services Directory
For Product Information, Operating Assistance,
Parts, Owner’s Manuals, Dealer and Service info
go to http://shop.panasonic.com/support
For the hearing or speech impaired TTY: 1- 877-833-8855
The model number and serial number of this product can be
found on either the back or the bottom of the unit.
Please note them in the space provided below and keep for
MODEL NUMBER DP-UB820
DATE OF PURCHASE