TightVNC (Server and Viewer)
To configure or reset a thin client from a remote location, use TightVNC (Server and Viewer). TightVNC is
primarily intended for support and troubleshooting purposes.
Install TightVNC locally on the thin client. After installation, it allows the thin client to be shadowed,
operated and monitored from a remote device.
TightVNC Server starts automatically as a service upon thin client startup. The initialization of TightVNC
Server can also be controlled by using the Services window by this procedure:
• To open TightVNC Server window, click Start Menu Toolbar → Programs → TightVNC → TightVNC
Server (Service Mode)
• TightVNC Viewer is available from TightVNC website.
• TightVNC is included in WDM software as a component.
• TightVNC Viewer must be installed on a shadowing or remote machine before use.
• If you want to permanently save the state of the service, be sure to flush the files of the Unified
Write Filter during the current system session.
TightVNC (Server and Viewer) — Pre-requisites
Before TightVNC Server installation on a remote machine, to access a thin client you must know the
• IP address or valid DNS name of the thin client to be shadow, operate or monitor. For more
information, see Using the Dell Thin Client Application.
• Primary password of the thin client to shadow, operate or monitor. For more information, see
Configuring TightVNC Server Properties on the Thin Client.
• To obtain the IP address of the administrator’s thin client, move the pointer over the TightVNC
icon in the taskbar.
• To configure TightVNC Server, the Default primary password is DELL.
Using TightVNC to Shadow a Thin Client
TightVNC Server starts automatically as a service upon thin client startup. The TightVNC Server service
can also be stopped and started by using the Services window.
1. Log in as an administrator.
2. Click Start → Control Panel → Administrative Tools → Services, and then select TightVNC Server.
• You may also use the TightVNC Server features in Start → All Programs → TightVNC Server
3. To shadow a thin client from a remote machine use the following guidelines:
a. On a remote machine on which TightVNC Viewer is installed, open the New Tight VNC
Connection dialog box.