This chapter contains local and remote system administration information to help you perform the
routine tasks needed to maintain your thin client environment.
•Restoring Default Settings
•Accessing Thin Client BIOS Settings
•Imaging Devices with the Wyse USB Firmware Tool
•Using WDM Software for Remote Administration
•Configuring and Using Peripherals
•Using TightVNC (Server and Viewer) to Shadow a Thin Client
Restoring Default Settings
Depending on the default settings you want to restore on thethin client, you can:
• Use the BIOS to restore default values for all the items in the BIOS setup utility For more information,
see Accessing Thin Client BIOS Settings.
• Re-image the thin client to restore all factory default settings using the Dell Wyse USB Firmware Tool
or WDM, For more information, see Imaging Devices with the Wyse USB Firmware Tool and Using
WDM Software for Remote Administration.
Preparing to Re-image
The thin client can only be returned to factory defaults by re-imaging the thin client, the same process
used when upgrading the firmware. The re-imaging process requires:
•A clean image — Go to http://www.dell.com/wyse/downloads, select the active product download
you need images are device dependent; be sure to select the correct model you want to re-image,
and then download the files. Note that these files are normally in a compressed (.zip) format and will
need to be extracted or executed, if in .exe format before use.
•Imaging software — Dell provides two imaging software products to re-image your thin client:
– Dell Wyse USB Firmware ToolTM —recommended for smaller environments, see Imaging Devices
with the dell Wyse USB Firmware Tool.
– Dell Wyse Device ManagerTM— recommended for larger environments, see Using WDM Software
for Remote Administration.