Problem Possible Cause Solution
You cannot use the
handset during a
power failure.
The handset will not function
during a power failure because
the CS stops emitting radio
The headset does not
A headset tone cannot be heard
when receiving an incoming call
when the headset is attached.
RMake sure the headset tone
setting is set to "On". See
"Incoming Option" on Page 64.
RKX-TCA185/KX-TCA285 only:
Make sure the headset jack is
connected properly. See
"Location of Controls" on Page 17.
Noise is frequently
Nearby electrical appliances are
causing interference, or you are
too far from the CS.
RPlace the handset and CS away
from other electrical appliances.
RMove closer to the CS.
Two short beeps are
heard during a
The radio signal is weak. Move closer to the CS.
The charge indicator
flashes red rapidly.
The charger is not connected
RMake sure the battery is inserted
RSet the handset in the charger
RConsult your dealer.
You charged the
KX-TCA385 battery
for 3 hours or the
KX-TCA185 batteries
for 7 hours, but the
beep tones sound,
and (needs to be
charged) flashes after
a few telephone calls.
The battery charge contacts may
be dirty.
Clean the battery charge contacts
without damaging them and charge
once more.
It is time to change the battery/
Replace with a new one.
While charging the
battery, the handset
and the AC adaptor
feel warm.
These are normal conditions.
"No Service" is
displayed, and beep
tones are heard.
The handset is out of range. Move closer to the CS or try again
The CS or PBX is out of service. Consult your dealer.
While charging the
battery, the LED
indicator blinks
rapidly, but the
handset does not
The temperature of the battery
being charged is outside of
normal limits.
Confirm that the area where the
handset is being charged is
between 5 °C (41 °F) and 40 °C
(104 °F), and wait for the battery’s
temperature to drop.
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