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2Chapter 1
Wyse Technical Support
To access Wyse technical resources, visit http://www.wyse.com/support. If you still have
questions, you can submit your questions using the Wyse Self-Service Center (on the
Wyse.com home page, go to Support | Knowledge Base | Home tab) or call Customer
Support at 1-800-800-WYSE (toll free in U.S. and Canada). Hours of operation are from
6:00 A.M. to 5:00 P.M. Pacific Time, Monday through Friday.
To access international support, visit http://www.wyse.com/global.
Related Documentation and Services
Wyse thin client features can be found in the datasheet for your specific thin client model.
Datasheets are available on the Wyse Web site. Go to http://www.wyse.com/products,
click the Wyse Thin Clients link, click the link for your thin client, and then click the
Download Datasheet link.
Sample User INI files are intended for administrators of Wyse thin clients running Wyse
ThinOS. These files are available from the Wyse Web site (go to
http://www.wyse.com/manuals, search for sample.ini, click the reference guide link, and
then click the sample ini link to open and use the file download dialog box to save the
compressed file to a folder you want). These sample files are annotated to allow you to
use them as a “starter set” (that you can modify for your users needs) to quickly get your
file server up and running. For information on using the sample files, refer to the
Reference Guide: Wyse ThinOSTM INI Files.
Reference Guide: Wyse ThinOSTM INI Files is intended for administrators of Wyse thin
clients running Wyse ThinOS. It provides the detailed information you need to help you
understand and use the Wyse ThinOS INI files. It contains information on the different
Wyse ThinOS INI files you can use and the rules for constructing the files. It also provides
the parameter details you need (with working examples) to get the most out of your Wyse
ThinOS INI files. In addition, this guide also includes an appendix that contains all of the
supported connect parameters you can use for ICA and RDP connections. It is available
at: http://www.wyse.com/manuals.
Getting Started Guide: Wyse ThinOSTM is intended for administrators of the Wyse ThinOS
system. It provides a setup and configuration overview of the entire Wyse ThinOS system
to help you get your Wyse ThinOS environment up and running quickly and easily. It is
available at: http://www.wyse.com/manuals.
Users Guide: Wyse ThinOSTM is intended for users of Wyse thin clients running Wyse
ThinOS. It provides detailed instructions on using the thin client to manage the
connections and applications available to users from a network server. It is available at:
http://www.wyse.com/manuals.
Wyse Thin Computing Software is available on the Wyse Web site at:
http://www.wyse.com/products/software.
Wyse Online Community
Wyse maintains an online community where users of our products can seek and exchange
information on user forums. Visit the Wyse Online Community forums at:
http://community.wyse.com/forums/.
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