Warr ant y
The following Limited Warranties are given only to the origina l retail p urcha ser, sub ject to all the
terms and conditions below. These Limited Warranties are non-transfera b le :
Ashley Furniture Industries, Inc. (the “Warrantor), subject to all the limitations a nd exclusions
described in these Limited Warranties, wa rrants the following products and p a rts against materia l
manufacturing defects for the duration set forth ne xt to tha t product or part in the ta b le below .
Produc t or Part
Dura tio n
La b or
C o verag e
Fire p la c e Unit
Firepla ce Unit me a ns the electrica l
components, circuit b o a rds, heating
element, blower, re m ote c o ntrol,
metal, buttons, thermostat, sensors,
molded logs (or the e quivalent) and
1 Year Limited
d a te of purcha se
1 Year from
da te of
LIMITATIO NS AND EX C EPTIONS
The following limitation and e xceptions apply to the Limited Warranties:
Under these Limited Warra nties, for all products, the sole liability of Warrantor is limited to repair,
at its option, replacement the applica b le product or p a rt no t in confo rmity with these Limite d
Warranties. REFUNDS ARE NOT AVAILABLE. If within the wa rra nty period, identical materials are
una vailable at the tim e of rep a ir or replacement, Warra ntor reserves the right to sub stitute materials
of equal or better q ua lity.
In a d dition, during the period of a ny ap p licable La b or Coverage, Warrantor will pay, within one
year from the date of purchase, reasonable and customary la b or rates to rep a ir or replace the
defective parts (at Warranto r’s sole option) and shipping costs from the retailer to and from
at no charge to the origina l retail purcha ser. After the e xpiration of the La b or
Coverag e or for all products or parts not cove red by Lab o r Coverage, the original retail
p urcha ser will be resp o nsible
for labor, pac king, and all shipping and transp o rtation costs. The costs
associated with transporting the Fireplac e Unit or p a rts from yo ur home to the retailer or from the
retailer to your home are excluded from all Limited Warranties.
Any item repaired or replaced under these Limited Warranties will be covered by the Limite d
Warranties fo r the remainder of the origina l wa rranty period only.
These Limited Warranties do not ap p ly to (i) rented, b usiness, comm erc ial, institutional, or other non-
residential uses, (ii) mercha ndise tha t wa s, at a ny time, used as a floor sa mple or display model,
(iii) any mercha nd ise purc hased “as is” or second -hand, (iv) any mercha ndise p urcha sed at a
distress sale or a going-out-of b usiness sa le, (v) any merc ha ndise purc ha sed from a liq uidator, or (vi)
merc hand ise o b tained from a rental retailer. All wa rra nties, whether express or implied, cover only
normal household usag e . No warra nty, express or implied, a p p lies to any condition resulting fro m
misuse, a b use, delivery or transportation damage, nor a ny condition resulting from incorrect or
ina d equate maintenance, cleaning or care. These Limited Warranties are null and void if the
Fireplace Unit ha s be e n moved from original point of delivery to consumer.
Chemic a l Treatments
These Limited Warranties do not cover damages or defects ca used by use of chemical treatments
or protective coatings on the finish by the retailer or the original retail purchaser, and any such
chemical treatments or prote c tive coatings vo ids all warra nties of Warrantor.
Modifications to Products
These Limited Warranties do not a p ply to any products that have been altered by any person,
dealer, or comp a ny witho ut the e xpress written authorization of Warrantor.
Implie d Warrantie s
IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTIC ULAR PURPOSE
IMPOSED ON THE SALE OF THIS FIREPLAC E UNIT AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN
DURATION TO THE WARRANTY PERIO D AND NO WARRANTIES APPLY AFTER THAT PERIOD. SO ME
STATES DO NO T
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
NOT APPLY TO YOU.
NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF WARRANTOR WITH
RESPECT TO THE FIREPLA C E UNIT AND ITS PARTS, OR THE OPERATION, REPAIR, OR
REPLA C EMENT OF THE FIREPLAC E UNIT AND ITS PARTS. FURTHERMORE, NO REPRESENTATIVE OF
WARRANTOR OR ITS DISTRIBUTO RS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR
MO DIFIC ATIONS TO THESE LIMITED WARRANTIES.
SO ME RETAILERS OFFER EXTENDED OR ADDITIONAL WARRANTIES, INCLUDING BUT NOT LIMITED TO
EXTENDED OR ADDITIONAL FABRIC WARRANTIES, EITHER FRO M THE RETAILER OR THROUGH A THIRD-
PARTY. WARRANTOR SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED
BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY C IRCUMSTANCES.
IN NO EVENT SHALL WARRANTOR BE RESPONSIBLE FOR CONSEQUENTIAL OR INC IDENTAL DAMAGES,
SUCH AS LOSS OF USE, INC ONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER
INDIRECT OR DIRECT, AND WHETHER ARISING IN C ONTRAC T OR TORT EVEN IF IT HAD REASON TO KNOW
IN ADVANC E THAT SUCH DAMAGES WERE POSSIBLE. SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INC IDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT SHALL WARRANTO R’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT
OR ITS REPLACEMENT.
This warra nty gives you specific legal rights, and you may also ha ve other rights tha t vary fro m
state to state .
While in use and for seve ral minute s after use, the Fireplace Unit may g e t ho t. Ke ep
childre n away from the Fireplace Unit at all times to avoid burn, shock, se rious injury or
Alwa ys sup ervise children to ensure they do not play with or touch the Fireplace Unit. See the
Fireplac e Unit User Guide for additional imp o rtant warnings a nd instructions.
CLAIM PRO CEDURE
To obtain warranty services, the origina l retail purcha ser must comply with the requirements of this
Claim Procedure .
Contact the Signa ture Design by Ashley authorized retailer from whom you purc hased your
Fireplace Unit, to o b tain warra nty service. All claims must include the original bill of sale, the
product serial number, and be filed within the ap p lica b le wa rranty period. Warrantor reserves
the right to require defe c tive parts be returned upon request. Yo u must make arra ngements
with the retailer to schedule the tra nsporta tion of the Fireplace Unit or parts from your
home to the retailer or from the retailer to yo ur home. If the retailer from w hich you purc ha sed
the Fireplac e Unit ha s closed and yo u need service ,
contact Ashley in writing or call our
Customer Servic e .
Sig na ture Desig n b y Ashle y Bra nd Warra nty and Re tailer Informatio n
Ashley Furniture Industries, Inc .
Attn: Warra nty Department
One Ashley Way
Arca d ia, WI 54612
Custo mer Service Pho ne Number: 800-477-1117
© O c to b er 2013, Ashley Furniture Industries, Inc. All rights reserved .
Signature Design b y Ashley is a registered tra d emark of Ashley Furniture
Industries, Inc .