Alienware Aurora R5 is shipped with the Windows 10 factory installation.
Service Tag location
The service tag is a unique alphanumeric identifier that allows Dell service
technicians to identify the hardware components in your computer and access
The Service Tag label is located at the rear of your computer towards the base.
A device driver or software driver is a computer program allowing higher-level
computer programs to interact with a hardware device. For Alienware Aurora
R5, all driver installation for their devices is similar except that some systems
may have more devices than others.
Intel Chipset Software Installation Utility
In the Device Manager, check if the chipset driver is installed.
Install the Intel chipset updates from www.dell.com/support.