U S E R GU I D E
6
Exchanging points for a bonus activation code ..................................................................................................... 102
USING THE APPLICATION FROM THE COMMAND PROMPT ............................................................................... 104
CONTACTING TECHNICAL SUPPORT .................................................................................................................... 105
How to get technical support ................................................................................................................................ 105
Technical support by phone .................................................................................................................................. 105
Getting technical support on My Kaspersky portal ................................................................................................ 105
Collecting information for Technical Support ........................................................................................................ 106
Creating a system state report ........................................................................................................................ 107
Sending data files ........................................................................................................................................... 107
Contents and storage of trace files ................................................................................................................. 108
Running AVZ scripts ....................................................................................................................................... 108
LIMITATIONS AND WARNINGS ............................................................................................................................... 109
GLOSSARY ............................................................................................................................................................... 114
KASPERSKY LAB ZAO ............................................................................................................................................. 120
INFORMATION ABOUT THIRD-PARTY CODE ........................................................................................................ 121
TRADEMARK NOTICES ............................................................................................................................................ 122
INDEX ........................................................................................................................................................................ 123
2006-2019 Rsmanuals.com