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11
Troubleshooting
Problem Possible Cause Prevention/Cure
Burner will not light using ignitor
,0 GAS TANK VALVE IS CLOSED Make sure regulator is securely attached to the LP gas tank, turn LP gas tank
VALVE TO h/0%.v
,0 GAS TANK IS LOW OR EMPTY 2EPLACE OR REFILL ,0 GAS TANK
LP gas leak
 4URN ,0 GAS TANK VALVE TO h#,/3%$v
 7AIT  MINUTES FOR GAS TO CLEAR
 &OLLOW h#HECKING FOR ,EAKSv IN THE OWNERS MANUAL
Battery needs to be changed 2EPLACE THE h!!v BATTERY FOLLOW ASSEMBLY STEP FOR INSERTING BATTERY
%LECTRODE AND BURNERS ARE WET 7IPE DRY WITH CLOTH
%LECTRODE CRACKED OR BROKEN  SPARKS AT CRACK 2EPLACE ELECTRODE
Wire loose or disconnected 2ECONNECT WIRE OR REPLACE ELECTRODEWIRE ASSEMBLY
7IRE IS SHORTING SPARKING BETWEEN IGNITOR AND ELECTRODE 2EPLACE IGNITOR WIREELECTRODE ASSEMBLY
Bad ignitor 2EPLACE IGNITOR
Burner will not light with match
.O GAS FLOW
#HECK IF ,0 GAS TANK IS EMPTY
! )F EMPTY REPLACE OR RElLL
" )F ,0 GAS TANK IS NOT EMPTY REFER TO h3UDDEN DROP IN GAS mOW OR REDUCED
mAME HEIGHTv
,0 GAS TANK IS LOW OR EMPTY 2EPLACE OR REFILL ,0 GAS TANK
LP gas leak
 4URN ,0 GAS TANK VALVE TO h#,/3%$v
 7AIT  MINUTES FOR GAS TO CLEAR
 &OLLOW h#HECKING FOR ,EAKSv IN THE OWNERS MANUAL
#OUPLING NUT AND REGULATOR NOT FULLY CONNECTED 4URNING THE COUPLING NUT ABOUT ONEHALF TO THREE QUARTERS ADDITIONAL TURN UNTIL
SOLID STOP Tighten by hand only-do not use tools.
/BSTRUCTION OF GAS FLOW  #LEAR BURNER TUBES
 #HECK FOR BENT OR KINKED HOSE
$ISENGAGEMENT OF BURNER TO VALVE 2EENGAGE BURNER AND VALVE
3PIDER WEBS OR INSECT NEST IN VENTURI #LEAN VENTURI AND BURNER TUBE
"URNER PORTS CLOGGED OR BLOCKED #LEAN BURNER PORTS
Sudden drop in gas flow or reduced flame height
/UT OF GAS 2EPLACE OR REFILL ,0 GAS TANK
%XCESS FLOW SAFETY DEVICE MAY HAVE BEEN ACTIVATED
 4URN CONTROL KNOB TO h/&& v
 7AIT  SECONDS AND LIGHT OUTDOOR lREPLACE
 )F mAMES ARE STILL TOO LOW RESET THE EXCESSIVE mOW SAFETY DEVICE
A 4URN CONTROL KNOBS h/&& v
B 4URN ,0 GAS TANK VALVE TO h#,/3%$v
C $ISCONNECT REGULATOR
D 4URN CONTROL KNOB TO ()'(
E 7AIT MINUTE
F 4URN CONTROL KNOB TO h/&& v
G 2ECONNECT REGULATOR AND LEAK CHECK CONNECTIONS
H 3LOWLY TURN ,0 GAS TANK VALVE TO h/0%.v
I 7AIT  SECONDS AND THEN LIGHT OUTDOOR lREPLACE PER h,IGHTING )NSTRUCTIONSv
Irregular flame pattern, flame does not run the
full length of burner "URNER PORTS ARE CLOGGED OR BLOCKED #LEAN BURNER PORTS
Flame is yellow or orange
.EW BURNER MAY HAVE RESIDUAL MANUFACTURING OILS "URN OUTDOOR FIREPLACE FOR  MINUTES AND REINSPECT
3PIDER WEBS OR INSECT NEST IN VENTURI #LEAN VENTURI
0OOR ALIGNMENT OF VALVE TO BURNER VENTURI !SSURE BURNER VENTURI IS PROPERLY ENGAGED WITH VALVE
Flame blow out
(IGH OR GUSTING WINDS $O NOT USE OUTDOOR FIREPLACE IN HIGH WINDS
,OW ON ,0 GAS 2EPLACE OR REFILL ,0 GAS TANK
%XCESS FLOW VALVE TRIPPED 2EFER TO h3UDDEN DROP IN GAS FLOW OR REDUCED FLAME HEIGHTv
Flashback (fire in burner tube(s)) "URNER ANDOR BURNER TUBES ARE BLOCKED #LEAN BURNER ANDOR BURNER TUBES
Flame seems to lose heat when burning in cold
weather - temperature below 50ºF
)CE HAS BUILT UP ON THE OUTSIDE OF THE ,0 GAS TANK
BECAUSE THE VAPORIZATION PROCESS IS TOO SLOW
 4URN ,0 GAS TANK VALVE TO h#,/3%$v
 4URN CONTROL KNOB TO h/&& v
 2EPLACE WITH A SPARE ,0 GAS TANK
 2ECONNECT ,0 GAS TANK PER h)NSTALLING ,0 'AS 4ANKv
 ,EAK CHECK THE CONNECTIONS
 ,IGHT PER h,IGHTING )NSTRUCTIONSv
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