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Troubleshooting
Problem Possible Causes Solutions
The appliance does not operate There is a power failure.
The appliance is not plugged in.
A house fuse has blown or the circuit
breaker is tripped.
Ensure the appliance is plugged in and the
power outlet has power.
Replace the broken fuse or reset the break-
er.
The appliance is not reaching the
desired temperature
The appliance is placed too close to a
heat source
The door is opened too often.
The door is not closed completely.
The door gasket does not seal proper-
ly.
Adjust the temperature.
Keep the appliance away from sunshine or
other heat sources.
Close the door tightly and do not open the
door too frequently or for a long period of
time.
Ensure the door gasket is not loose..
Frost forming inside the appliance The environment is too humid.
The ambient temperature is too low.
The door is opened too frequently for
a long period of time.
Items are blocking the internal fan.
Although this unit uses an auto-defrost sys-
tem, under certain conditions, manual de-
frosting may required. If frost builds up, try
running the unit on a warmer temperature
setting.
Close the door tightly and do not open the
door too frequently or for a long period of
time.
Unplug the unit to allow the frost to melt.
Move items so they do not block the fan.
Condensation builds up on the
glass door.
Ambient temperature or humidity is
high.
Lower the room humidity by a dehumidifier
or air conditioner.
The appliance turns itself on and
off frequently
The ambient (room) temperature is too
low or high.
A large amount of contents has been
added to the appliance.
The door is opened too often.
The door is not closed completely.
The door gasket does not seal proper-
ly.
Decrease or increase the ambient (room)
temperature.
To minimize internal temperature fluctua-
tion, do not add large amount of contents at
once.
Close the door tightly and do not open the
door too frequently or for a long period of
time.
Ensure the door gasket is not loose.
The appliance makes too much
noise
If the noise is from the fan, it may be
normal operating noise.
Contraction and expansion of the in-
side walls may cause popping and
crackling noises.
The appliance is not level.
The fan makes normal fan noises.
Some popping or cracking noises are nor-
mal. They are caused by expansion and
contraction of the inside walls due to tem-
perature changes.
Make sure the unit is on a hard and level
surface. Do not place the appliance on car-
pet.
See Normal Sounds
The door does not close properly The appliance is not level.
The door was reversed and not
properly installed.
The shelves are out of position .
Make sure the appliance is on a hard and
level surface. Avoid placing the appliance
on a carpeted or soft surface.
Reinstall door.
Correctly install the shelves.
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